VOGTEN Surveillance

The policy for using the Vogten.vn website service of Viet Tan Import Export Trading Company Limited is as follows:

1. Product Specifications

  • Product specifications may be added or modified without prior notice.
  • Actual product specifications may differ from those posted on the vogten.vn website
  • Product specifications posted on the vogten.vn website are for reference only. Viet Tan Company is not responsible for using these specifications for any purpose that causes damage to itself or others. other.
  • To ensure and know the exact technical specifications, please call the relevant department at VOGTEN Vietnam to confirm the technical specifications.

2. Usage Policy & General Regulations

  • The vogten.vn website is for product introduction purposes only. References to exact specifications and product purchases will not be made directly on the website.

3. Forms of Purchase and Payment

  • Do not order or buy or sell directly on the vogten.vn website. Customers refer to the product they want to buy then call VOGTEN Vietnam and a staff member will advise you in more detail about product specifications. After the staff advises about the product and the customer agrees to buy it, the two parties will meet to sign a sales contract.
  • Payment method is in cash or bank transfer in accordance with Vietnamese law.

4. Shipping, Delivery, Installation Policy

  • Shipping and delivery methods will be agreed upon by both parties (buyer and seller) while signing the sales contract.
  • Installation as well as product usage instructions will be specifically guided by VOGTEN Vietnam technicians to customers purchasing the product. VOGTEN provides a complete user manual when purchasing the product.

5. Warranty and Maintenance Policy

  • The warranty and maintenance policy is agreed upon with the customer purchasing the product while signing the contract
  • Note: maintenance warranty period may vary based on the contract or agreement with the customer before selling the product

6. Refund Policy

  • The return and refund policy will be agreed upon with the customer purchasing the product before signing the contract. This policy will be clearly shown in the sales contract between the two parties.

7. Policy on Using Vogten.Vn Website User Information

  • Vogten.vn website does not collect user information. Except item (Contact)
  • Contact section
  1. User-filled information in the contact section includes; (Full name, Phone number, Email, Address, Message content).
  2. Purpose of collection: to contact customers again and respond to the content of customers’ messages; This includes responding via email or calling the phone number provided by the customer
  3. The information in section 7.1 is stored forever on the Vogten.vn website. Not provided to any other third party; (except when requested by authorities in writing)
  4. Customers can request Vogten.vn to delete information; in section 7.1 according to the contact information in section 8

8. Contact Information

  • VIET TAN IMPORT EXPORT TRADING CO., LTD
  • Address: No. 39, My Phuoc Tan Van Street, Hamlet 6 Residential Area, Thoi Hoa Ward, Ben Cat City, Binh Duong Province
  • Tax code: 3703211218
  • Email: [email protected]
  • Hotline: 0936.035.336